Privacy Policy

1. Introduction

PORPHIS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, postal address, and phone number
• Payment information (processed securely by our payment providers)
• Order history and preferences
• Communications with our customer service team
• Account credentials if you create an account

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist with order fulfillment and shipping
• Payment processors for secure transaction handling
• Marketing platforms (only with your explicit consent)
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure, PCI-compliant payment gateways.

6. Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request transfer of your information
• Withdraw consent for marketing communications

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at: